The server ukcloud will be undergoing emergency migration later this evening. Our datacenter has informed us that they wish to move the service to a different platform which will result in a very lengthy downtime. Instead of doing this, we have elected to do our own migration of the service, which we believe we can do quicker and with much less downtime.

The way we do the migration is one account at a time, so accounts stay active on the old service, they may be down while they are in the process of being migrated, and then once they are at the new service they begin resolving to that service. This minimizes the total amount of downtime for all accounts. We have done several of these types of migrations in the past with large success.

Date: June 18, 2014
Start time: 20:00-22:00 BST
Window: 12 hours
Affected Servers:
Impact: Individual accounts may be offline as they are migrated

We apologize for any inconvenience this may cause and the lateness of this notice.


Wednesday, June 18, 2014

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